Archive for April, 2009

Date: April 29th, 2009
Cate: Uncategorized
4 msgs

“Collaboration is Wet” – Updating “Collaboration is Queen”

In a post not too long ago I came up with the following saying and analogy: “Collaboration is queen.”

Online: Content is king. I don’t disagree. But collaboration is queen.
In chess the king is the most important, but the queen is the most powerful.

I see the word collaboration everywhere, which is a GOOD thing!! I earnestly believe it will be the cornerstone of what journalism consist of in the future and I feel like this notion is starting to be adopted throughout the journalism community.

I’d like to build on that phrase and add that “collaboration is wet.” Which is to say – it is sloppy. This isn’t a bad thing – but something that must be kept in mind because if you enter into a collaboration expecting scientific results, you’ll pull out all your hair.

In this video professional mind blower Clay Shirky talks about online collaboration and likens it to predicting the weather.

“The physics of participation is much more like the physics of weather than the physics of gravity. We know all the forces that combine to make these things work: there’s an interesting community over here, there is an interesting sharing model over there, those people are collaborating on open source software. But despite knowing the inputs we can’t know the outputs because there is so much complexity.” (I highly recommend the full video – it was mind blowing for me).

Collaboration is like the weather ie – it is wet. It is sloppy. It is filled with human emotion, trust, friendships, working habits, etc, etc. As a result you can’t create governing laws of collaboration “what comes up must go down.” Instead we can make informed predictions “10% chance of rain today.”

Our ability to predict will get better over time ;)

Every project on Spot.Us by requirement is a collaboration. It is a collaboration between us and the writers. The writers and the editors (or news organizations), that entire group and the donors, the donors with each other, etc. Just as every story is unique – so too is every collaboration.

If somebody could propose a way to make these collaborations cookie-cutter, I’d reject it. It is the wetness of collaboration that makes it difficult – but fun. And it is potentially that wetness that makes it work (my readers know more than I do).

What went perfectly in one collaboration could fall apart in another and vice versa. But that is what makes them learning experiences in addition to being productive.

Here are some pre-requisites I’ve learned in forming good collaborations.

  • Trust – we want to work with folks that we can trust and who trust us.
  • Never forced: In the interest of all parties.
  • “Buy in” with decision makers.
  • Key liaison – somebody from every party who is tasked to the project.
  • Commitment of time/resources and/or money from both parties. It does not need to be all three.
  • The story/project. We are looking for good stories – that has to be at the heart of it all.
Date: April 28th, 2009
Cate: Advertising/Business, Digi-Dream
8 msgs

Crazy New Journo-Job #3

For those keeping track….

(That’s not a joke – I actually had that job for a bit with AOL).

Update: In Berlin the Taz newspaper already does this. The newsroom’s bottom floor is a public cafe and they advertise one might see reporters or editors on their lunch breaks.

Reading a post from Mark Potts about an interesting experiment in Iowa my brain had a fart of an idea. Or maybe it is just too late again (still adjusting back to the time difference).

Here it is.

Ever seen live customer support via chats on a website? Go to Provides Support or KariChat for a semi-example. Google launched a free version of one of these for bloggers in 2008. I played with it for a bit, but found it a distraction. But if I had a staff, or an intern, why not just leave it up and have someone dedicated to answering questions of site visitors all day?

Not “Dear Abby” but “Dear reporter.”

The reporter is marketed as human powered search.

People are coming to my news site for information, right? If they can’t find it – they most likely will leave and try the all knowing Google. But what if they could type a quick question to a real live person: “Hey, what is going on in my neighborhood.” And the person on the other end would say “What type of news do you want? Looking for food, a bar, or just recent events?” Turns out the person just wanted to know what the local little leagues are. A tough question, but the person on the other line is a professional info-searcher. They know about everything from EveryBlock to Yelp, to SeeClickFixm and how to search those annoyingly complex city sites and are quick to manipulate the gazillion FireFox extensions that help them do their job fast.

A few minutes later – customer gets an email with a list of local little leagues curated by an actual person.

Who does this now? Mahalo.

I haven’t kept up with Mahalo – but for awhile they had hired experts (think Squidoo) and you could Tweet @mahalo a question and they’d give an answer: Human powered search.

But much like Google – it doesn’t leverage the local. Newspaper have an edge here. Just as Google could never open a coffee shop hang-out in every town, Mahalo could never have an expert in every city or town.

What I suspect will happen: Every local town will have an independent blogger who fills this role of “ask a question, get an answer” whether or not they use chat software (think Chris Prillo but instead of talking Geek, they talk “Miami, New York City, etc” all day. An ambitious newspaper could invest in it now (assuming they had money of course).

I realize the realities involved: For this to work you’d need

  1. A good hire – a quick, smart, well-rounded individual. Those aren’t hard to find.
  2. The right positioning (framing this as a place to ask questions – not to report conspiracy theories or complain).
  3. A news org willing to try this.
  4. I mean – they’d have to rock out with it and promote this on their front page.
  5. Enough market penetration in your home town to continue to merit the job.

I suspect three and four above would never happen.

But it makes for an interesting sci-fi scenario where every paper has a community journalist who doesn’t report the news – he/she answers questions for the community. Now is that so bad?

P.S: Maybe this is what Daniel Victor is already doing in some respects? Not directly – but I think his project is a move in this direction. He responds more directly to what the community asks/wants to know.

Date: April 27th, 2009
Cate: Web/Tech
6 msgs

News Organizations Need to Rock Out…

True story of my Knight News Challenge Grant.

The reason I applied for the Knight News Challenge was because of a blog post I wrote in response to one of the first years’ winners that gave scholarships to to teach techies journalism.

I wrote: “Where’s the money to teach journalists how to code?

The post ended up on Romenesko and Gary Kebbel sent me a quick email encouraging me to apply next year.

A few emails (and weeks) later I asked him about the cut-off dates for the “young creators” category. He responded promptly and as I started to feel more comfortable, I let him know… he rocked. I wrote…

Gary
You rock!!
(said the 25-year-old hopeful entrepreneur).

I was born 1982. I am exactly 25 and will remain so until mid-2008.

Gary got a kick out of this and to this day lets me know that “I rock” too. When I had the chance to meet Alberto Ibargüen I passed along a similar kudos. And while I am bias, everyone I have met from Knight so far has…. rocked.

So what’s the lesson here?

Lately I’ve been thinking a lot about what I mean when I tell people “they rock.” I tend to have various catch-phrases with work colleagues. If I think somebody is doing well – I let them know they are rocking. If I feel we are making progress, I end emails with “Onward” – something I picked up from Steve Fox (The Silver Fox!).

At the micro-level: Don’t be afraid to be informal in a tasteful way. It can help your words standout.

Walking along the Berlin Wall during this brief vacation I was overcome with the human emotions that was poured into the cement that separated the East and West. Combine background music and my brain was gushing (when you are listening to an iPod you can’t help but feel like you are in an Apple commercial…or is that just me?)

At the macro level: I fear news organizations are holding back. They refuse to “rock out.” With individuals what I mean is fairly clear. Somebody is doing a good job at something, showing their passion and making it contagious. But what does it mean for a “news organization” to rock out?

Let go of your brands!

My best constructive criticism for traditional news organizations was pointing out that:”Editors and Publishers are in a Battle Against Inertia.” It takes them too long to try innovative things online. What can be executed in two weeks takes six months or longer.

The inertia is a result of bureaucracy.

The bureaucracy is there for quality control. And I do believe that good journalism, specifically long-form journalism, will require basic editorial structures to ensure quality (even a single editor increases the final output), but much of a news organizations bureaucracy is in place to control its branding, its coveted relationship with readers. What it will and won’t engage, collaborate or participate with for fear of tarnishing its brand.

This goes against everything the internet is teaching people about marketing: The more control you give up defining your brand, the more positive feedback you will receive.

The extreme analogy: If a reader creates a Facebook group about your newspaper one should embrace it – not send them a cease and desist letter.

In short: News organizations need to…. rock out. Throw some of their branding to the wind.

What do you think? Am I going down the wrong road? It is hard to know – as I’m somewhat jet-lagged (back in SF!!) and trying to bring together various ideas that came through my head while traveling.

Also see: “It’s not personal branding, it’s just living your life online.”

Date: April 24th, 2009
Cate: Uncategorized
3 msgs

My Two Birthday Wishes: One of them is that you support journalism

Hello Friendsters

It is my 27th birthday. I know, I can hardly believe it myself. While I still feel 21 in my heart – the gray hairs on my head (which I’m confident are planning to spawn more) confirm it is true – I am getting older.

I am celebrating my 27th birthday in Rome. My first real vacation since last April (my 26th birthday). While I prefer to work nonstop – birthday’s make a great excuse to take time off and smell the flowers.

So why am I writing this note and spending time online during my one vacation a year? It is to ask you for two quick favors.

1. Take a moment to know that I love you. I have had a special life and it is because of the people I know. Whether you are a friend I grew up with or a colleague I’ve worked with, everyone I’ve met on this 27-year-journey is special in some way. Birthdays are often in celebration of the individual – but I want to take this opportunity to give a big cosmic hug to those that have given me a life worth celebrating.

2. If you feel inclined to celebrate my birthday in person or digitally – rather than give me a gift – I would ask that you donate a little to my growing nonprofit “Spot.Us.” As many know – this has been my life’s passion since turning 26. Truth is – every donation helps.

The process is quick and painless and your donation will put a smile on my face as well as help support independent journalism. And if you are in the SF Bay Area – there is a way you can celebrate with me in person on April 30th at the “News Bash” event we are planning.

How Can One Donate?
Stop crawling over each other!! Form a nice organized line – and I’ll tell you how.

Step one: Register on Spot.Us – this takes 10 seconds: http://spot.us/user/new
Make sure you validate your registration by clicking the link we will send you via email.

Step two: Browse the stories we are fundraising for.
You can do so here: http://spot.us/news_items

Don’t forget – one of them is an in-person event if that is how you roll.

This is the fun part. How often do you get to be an editor that sets the news agenda? Pick a story that speaks to you. If you are logged in – the donation process is quick and simple.

Your donation is tax-deductable and of course the site is safe and secure (and I wouldn’t direct you otherwise). Soon we will integrate PayPal (fingers crossed) but for now – it requires a credit card. Email me if you have any problems. (david at spot dot us)

Regardless of what you do today – I hope you are faring well, that your spirits are high and that we can spend some time together soon.

Much love
D.C.

Date: April 18th, 2009
Cate: Links and People

Links While I’m on the Road

I’m on the road this week (Berlin and Rome). Hey, I’m allowed one vacation a year. I’m only semi-working till April 26th ;)

Soon I hope to come up with themes for my link posts. But for now – the it remains: “Things I’m reading that don’t suck.” Many of these also expose my views towards Spot.Us.

Warnings about the online-only path
I tend to agree with Yelvington here. People ask if Spot.Us will “replace newsrooms” and the answer is still no. We need multiple paths to sustainability – and that means multiple paths of news delivery.

Investigative journalism
“When papers say, “if we’re gone, who will keep government honest?”, the answer is, every other media outlet that covers city, state and the federal government. There is nothing inherently inky about investigative journalism. Whether it’s TPM, or HuffPo, or The Nation, or ProPublica, or the Center for Independent media, or local news sites like MinnPost and Voice of San Diego, or crowd-sourced citizen journalist outfits like A Better Oakland, someone will fill the void.”And I hope that Spot.Us can help sites like A Better Oakland” do investigative reporting.

Why You Should Experiment
Fail early and fail often: “And this is a beautiful thing. The web makes the cost of failure so low it’s worth failing like crazy to learn what works. Embracing failure as part of the process is a key characteristic of those who achieve success.” Also interesting to note how cheap it is to fail. Relatively speaking the amount of money for Spot.us is very low. Even if we “fail” – I will feel as though a large contribution to the greater web has been made.

CNN acquires leading Twitter account
Can I just quit!

Yet another reason newspapers are dying
From the Daily Kos: A story of the Rocky Mountain News and why they may have had it coming. Interesting to get the other angle to their closing.

Why People Join And Participate In Online Communities
“More importantly, the best communities make it impossible not to interact. They force you to invest an idea, opinion, rating or criticism into the community. You might not even have a choice, other people might begin rating you the moment you’re in.”

“What’s “Media?” Time to Update Default Assumptions
Amy is great at challenging assumptions. I think she is right to look at what we call “new media” with skeptical eyes. Lets stop ghettoizing things with terms that mean nothing.

The newsroom: where alternate workflows go to die
If you’re a newspaper editor, I’ve learned, it’s really difficult to imagine this workflow in practice. Your entire job is structured around defined products (stories, pages and sections), not floofy things like “cascades” folks like Martin and I keep harping on.

Former Seattle P-I Staffers Launch Non-Profit News Site
Its REAL simple folks: Let people decide what stories their money goes to support. You will up the number of donations.

Philadelphia Inquirer pays Santorum $1,750 per column
I could fund one investigation a week with that….. I haven’t read Rick’s column – but I hope it has serious value add.

Landmark moments in citizen journalism
This is a subset of citizen journalism….. there have been bigger and better moments with distributed reporting.

Dan Rossen Covers JoJo For The New Yorker
Personal link. Dan Rossen was my best friend at Westwood Elementary School. Even then he had a passion for music. I am so proud of him!!!